Telephony management module is completely process to handling call processes. Every call will automatically identify caller number with the existing customer. Telephony can handling with some condition like Holiday, Working Hours response and etc. Our telephony also have the IVR management tools to manage the VIP Customer Queue and Normal Queue.
Incenplus Marketing Group Sdn Bhd
E201, East Wing, Metropolitan Square,
2 Jalan PJU 8/1, Bandar Damansara Perdana,
47820 Petaling Jaya, Selangor, Malaysia
Email: xiwah.ng@incenplus.com
Phone: +60 12 540 4946
Grand Slipi Tower Lt.9 Unit G
Jl. Let. Jend S Parman Kav 22-24,
Kec. Palmerah, Kota Jakarta Barat,
Daerah Khusus Ibukota Jakarta 11480
Office: +62 21 8066 0900
Jl. Pancoran Timur 2C No.1, RT 5/RW 2,
Pancoran, Kec. Pancoran,
Kota Jakarta Selatan,
Daerah Khusus Ibukota Jakarta 12780
Email: robert.kurniawan@incenplus.com
Phone: +62 811-950-711
Dusun Balong, RT 002/RW 001,
Balong, Donoharjo, Kec. Ngaglik,
Kabupaten Sleman,
Daerah Istimewa Yogyakarta 55581
Email: novialita.restuti@incenplus.com
Phone : +62 85729040120