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Telephony

Telephony management module is completely process to handling call processes. Every call will automatically identify caller number with the existing customer. Telephony can handling with some condition like Holiday, Working Hours response and etc. Our telephony also have the IVR management tools to manage the VIP Customer Queue and Normal Queue.

Malaysia Office (International Business Management)

2.01, 2nd Floor, Wisma Bukit Bintang,
Jln Bukit Bintang, Bukit Bintang,
50480 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur

Email: xiwah.ng@incenplus.com
Phone: +60 12 540 4946

Registered Office Indonesia

Grand Slipi Tower Lt.9 Unit G
Jl. Let. Jend S Parman Kav 22-24,
Kec. Palmerah, Kota Jakarta Barat,
Daerah Khusus Ibukota Jakarta 11480

Email: robert.kurniawan@incenplus.com
Phone: +62 811-950-711

Yogyakarta Office (Software Development Center)

Jalan Bokohardjo No.2,
Banjeng, Maguwoharjo, Kec. Depok,
Kabupaten Sleman, D.I.Yogyakarta 55282
Phone : (0274) 7371715 / 082135630168

Email: novialita.restuti@incenplus.com
Phone : +62 85729040120